IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE THE SERVICE, PLATFORM, SITE AND/OR THE APPLICATION. 

1. Pixotrix users and visitors to our site

How can I keep myself as private as possible?

We have provided privacy options such as the ability for you to choose 'A Private Location' when answering questions about your geographical location during account registration. Furthermore, Pixotrix does not track you outside of this website. You are also able to use any avatar as your profile photo and choose any user name providing it has not already been taken.

What information does Pixotrix collect if I decide to join the Pixotrix community?

When you agree to complete our online registration form, we shall ask you to provide us with information about you such as your name, your email address, your gender, your date of birth and your location details. You also have the opportunity to provide other details about yourself, but these are optional. Because you control your user profile, these details are available to you at any time by accessing your “Profile” page, which gives you the chance to correct or update your information at any time by just logging in to Pixotrix. In some cases, you may need to contact Admin to change your details.

Once you have created a Profile, we will automatically track certain information such as your IP and email addresses for the purpose of providing a better user experience and in extreme cases where you and your IP address can be banned for breaching the Terms of Use.

For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts (because we want to make sure you are not a robot!) and might ask for your phone number. Don’t worry! This is only to make sure you are real and breathing!

What information does Pixotrix collect about me if I’m under 18?

You can only become a member of Pixotrix if you are aged 18 or over or the age of majority in the country in which you reside if that happens to be greater than 18. That means Pixotrix does not knowingly collect any information about children, minors or anyone under the age of majority. Nor do we knowingly market to children, minors or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration and delete their Profile information from Pixotrix. If we do delete a Profile because you violated our NO CHILDREN RULES, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new Profile.

Does Pixotrix collect my personal information if I am not a member and just visit the site?

No. We don’t collect any personal information about visitors to our site. If you do visit us without becoming a member, we will place session ID cookies on your computer. For more information about cookies generally, look at the answer to “How does Pixotrix collect information about me?” below.

If I put other information about me on the site, what does Pixotrix do with it?

Pixotrix is designed to make it easy for you to find, connect and interact with other members of Pixotrix Community by posting information about yourself. When using the platform you should assume that anything you post or submit will be publicly viewable and accessible, both by Users of the platform and non-Users of the App. For example, to make it easier to find other Pixotrix Members and connect with them, we have allowed you to share other users' profiles on Facebook or with each other. You can also use our electronic messaging system, which allows you to communicate with other users. We recommend and encourage you (and all our members) to think carefully about the information they disclose about themselves. We also do not recommend that you put email addresses, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information in your Profile which is open to abuse and misuse.

Please be careful about posting sensitive details about yourself on your Profile. While you may voluntarily provide this information to us when you create your Profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs or any video clips that you post on Pixotrix may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing your information and making this public to other users.

When you post information about yourself or use the messaging, the amount of personal information you share is at your own risk.

What does Pixotrix collect about me if I use the mobile app?

Pixotrix offers you the opportunity to stay in touch with the friends and contacts you’ve made no matter where you are. You can do this by using your mobile phone or by using the platform on your desktop; both these options allows you to share your location with other users.

When you use your mobile or the desktop application, we will collect information about WiFi access points as well as other location information about your longitude and latitude. That information helps us identify your physical location so that it can be used by you to view “nearby” posts and/or people.

What’s collected from me if I use Pixotrix’s premium services?

When you take advantage of Pixotrix’s premium features, we may collect financial information necessary to process your payments as per your chosen payment method. Please note that we do not store any credit card or other payment card details. However, our payment service providers do (and are approved to do so by all applicable regulatory bodies).

When you access Pixotrix or play our games we may collect certain technical information about your computer system or mobile device and statistical data about how you play our games. We use this information to improve our site and our games, so that you can increase your fun.

Can Pixotrix collect information about me from other sites I use, such as Facebook?

If you have registered on other Social Media platforms such as Facebook, your Profile may be available to other users of the Pixotrix network whether via our site or directly from the other websites.

Remember that when you register with a Pixotrix partner, you are also giving them personal information, so we recommend that you read their privacy policies as Pixotrix does not control how they use their information.

If you have registered on another social media platform, we may connect your Pixotrix profile with your profile on the other Social Media platform if you have volunteered that information.

If you have verified your account through a partner website and do not want to link your Pixotrix profile to your profile on the partner website, please go to the “Verifications” section on your profile page and click “forget this account”. If you have any issues then please contact Admin.

If you have created a Pixotrix profile through another website and you do not want to link your Pixotrix profile to your profile on the other website, Pixotrix cannot amend these settings. Please visit the application settings on the other profile and follow the instructions to remove the Pixotrix access permissions.

Does Pixotrix collect any other personal information about me?

If you contact our Customer Support team via info@pixotrix.com, we will receive your email address. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you).

Will Pixotrix contact me?

On your “Settings” page Pixotrix offers you the opportunity to receive emails from us about new message notifications or other purposes related to the use of the website. Turning off this option does not necessarily prevent us sending you communication.

Does Pixotrix use my personal information for any other purpose?

No but we may use your personal information to resolve disputes, troubleshoot problems and enforce our Terms of Use.

What are 'cookies' and what 'cookies' does Pixotrix use?

We collect information by placing cookies on your computer or mobile. A cookie is a piece of text stored on your computer or mobile by your web browser. They are basically a tool that stores information about website visits, recognises you and your preferences each time you visit Pixotrix, and ensures site functionality and enables us to provide the services our members request.

When you visit the publicly available sections of Pixotrix, a session ID cookie is placed on your computer that only lasts while you’re visiting. We also place persistent cookies (also known an local storage devices) on members’ computers, so that Pixotrix remembers them and makes their login experience faster and easier. We may use persistent tracking cookies on your mobile device, mainly for security protection purposes, such as to prevent phishers, scammers, unauthorised log in attempts, and to help you access your hacked account. We do not use any information whilst you are logged off.

You may set your browser and your mobile settings to block cookies and local storage devices, but if you do so, you may not be able to access the features that Pixotrix offers.

Pixotrix uses cookies and local storage devices for a number of reasons, including to ensure the security of our site, to provide you with features you have requested and to analyse how members and visitors use Pixotrix. Pixotrix uses cookies and local shared devices so that we know who you are, what interests you follow and when you buy or receive Super Powers. Our use of cookies and local share devices, including the specific cookie names, may change over time, but will generally fall into the above categories. Please visit this page regularly so that you are aware of any changes.

If you would like to know more about cookies, including flash cookies/local storage devices, the following websites provide useful information:

• www.allaboutcookies.org
• www.youronlinechoices.eu

http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html

2. Friends and other Pixotrix users

When I put information about myself on Pixotrix, what do the other users see?

To ensure you get to meet as many people as possible on Pixotrix, other members get to see your user name and any information you post on your Profile, including photos if you select the 'Any users' access setting. Any information you choose to provide should reflect how much you want other Pixotrix members to know about you. You can also choose to limit the information that other users see by adjusting your privacy settings in the “Settings” page.

What am I allowed to do with other user’s personal information?

Use it to meet new friends and make new contacts! Beware that you may not use other users' information for commercial purposes, to spam, to harass, or to make unlawful threats. Pixotrix reserves the right to terminate the accounts of those who misuse other users' information.

What information does Pixotrix collect about my friends and contacts?

You can choose to invite your friends to join Pixotrix to make sure that they also get the benefits of meeting new people. To make it easier to search and find friends and acquaintances on Pixotrix, users may search for other members by email address. If you want to invite your friends and contacts to Pixotrix, we will send an email invitation from Pixotrix in your name or you can send an SMS (if you use our Android or iPhone app) to your friends and contacts encouraging them to sign up to Pixotrix. If any of the individuals you have invited do not register within a few days, Pixotrix may occasionally send reminder emails on your behalf to those individuals. You can choose to invite all your friends or only a select few by simply unticking the names of those friends you do not wish to invite, but please remember you must not invite any children to join. You are responsible for ensuring that your friend has agreed to receiving a Pixotrix invite.

When you import your contacts, we store their name and email address or their mobile number so that we can automatically connect you and your friends. Pixotrix does not sell these email addresses or mobile numbers or use them to send any other communication besides email invitations. The friend may contact Pixotrix to request the removal of their information from our database by clicking Contact us. Any such request will only apply to addresses or mobile numbers we have at the time of the request and not to any addresses that the member/user provides to us later.

3. Third parties

Does Pixotrix sell my information to other parties?

Not at all. We do not sell or rent out any personal information about you to any third party. Pixotrix discloses aggregated non-personal data for marketing and promotional purposes. That means we do not disclose any information that could be used to identify you.

Does Pixotrix disclose my information to other parties?

No. Pixotrix wishes to maintain a healthy community, and we will cooperate with all law enforcement inquiries and with all third parties to enforce their intellectual property or other rights. We may also disclose your personal information to government or law enforcement agencies, or private parties, as required by law when/or, in our sole discretion, we believe that disclosure is necessary to protect our lawful and legal rights, or those of third parties and/or to comply with a court order or legal process served on us.

In the event that Pixotrix or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organisation, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal information.

4. Data storage

Where is my personal information kept?

Pixotrix is a global website operating through servers located in a number of countries around the world, including the United Kingdom. 

5. Security

How does Pixotrix protect my personal information?

Pixotrix has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal information. Pixotrix uses reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls. Our technical experts at Pixotrix work hard to ensure your secure use of our platform.

While we take reasonable precautions against possible security breaches of our platform, member database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your account after use.

How do I help keep my information secure?

You may not disclose your password to any third parties or share it with any third parties. If you lose your password or give it out, your personal information may be compromised. You must change your password immediately via your “Settings” page. Pixotrix cannot be held responsible for your failure to keep your password secure.

6. Your rights

How do I change my Profile?

You can review and revise your profile information at any time. Once you register, you will be able to review and change much of your personal information including:

1. Your contact email address;
2. Your profile, photographs, and videos;
3. Your city, region, and country of residence;
4. Your password.

Please promptly update your information if it changes by signing-in to your account and following the screen prompts. We strongly urge you to periodically change your password to help reduce the risk of unauthorised access to your account information. If you have any difficulty in changing any parts of your profile then you may contact Admin to help you resolve any issues.

Users in certain jurisdictions are, in accordance with applicable law, entitled to exercise a right of access to personal information about themselves by asking for a copy of the information we hold about them (for which, where allowed by law, we may charge a small fee).

Can I deactivate or delete my Profile?

Users of the Pixotrix network have the following choices to delete their profile from our database:

1. Send a message via info@pixotrix.com
2. Sign in with your password and delete your profile. These options are available from your “Settings” page. Please contact us if you do not see these options.

To prevent abuse and/or misuse of Pixotrix by a user following termination or deletion of a profile/account we shall retain such information as we deem in our sole discretion may be necessary to ensure that user does not open a new account and profile in breach of our Terms of Use and to ensure compliance with all laws and regulations.

Warning: Even after you remove information from your profile or delete your account, copies of that information may still be viewable and/or accessed on the Internet to the extent such information has been previously shared with others, or copied or stored by other users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information they may retain such information to the extent permitted under their terms of service or privacy policies. We may also retain your information after deletion for a certain period of time for law enforcement purposes.

What happens if I do nothing?

If you have not signed in to Pixotrix for three months, we may remove your Profile as part of our data cleansing process.

Your Pixotrix account is non-transferable and any rights to your profile or contents within your account will be cancelled upon your death.

If you have questions about our Privacy Policy or how we collect and use information, drop us a line via info@pixotrix.com.

This Privacy Policy was last updated on 14 October 2020.